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Agency Banking

What is Agency Banking?

Agency banking is service provided by authorized Awash bank agents as per the Directive of the National Bank of Ethiopia (NBE).

Agent means a person or Enterprise that engaged in a commercial business activity and has been contracted by a financial institution to provide the financial institution on its behalf in a manner specified in NBE directives

Agent banking means the conduct of banking business on behalf of a financial institution through an agent using various service delivery channels as permitted under NBE directives.

Agency Banking is a delivery channel for providing financial services beyond the traditional branch network of the bank. This requires partnering with agents to reach out to the remotest locations of the country.

What are banking services provided by agents?

The following are banking services provided by agents:

  1. Cash deposit
  2. Cash withdrawal
  3. Fund Transfer
  4. Paying Money (Fulfillment)
  5. Balance Inquiry
  6. Mini Statement
  7. Opening M-Wallet Account (Awash Wallet)

 How Can Authorized Agents be identified? 

Awash Bank Agents can be identified by:

          Agency Certificate issued by Awash Bank

          Awash Bank branded Agent ID

          Awash Bank Branded stickers like available services, terms and tariffs Signage

 

1. Transactional Service

S. No Type of services From

Birr

To

Birr

Tariff
1 Opening M-Wallet account – – Free
2 Deposit 0.00 25,000 Free
3 Withdrawal 0.00 1,000 2
1,001 3,000 4
3,001 6,000 6
4 Send to unregistered 0.00 1,000 2
1,001 3,000 4
3,001 6,000 6
5 Transfer money to account 0.00 6,000 2
6 Receive send money 0.00 1000 2
1,001 3,000 4
3,001 6,000 6

2. Informational/ None-Transactional Services

S. No Type of services Charges and fees 
1 Balance enquiry Birr 1 per enquiry/wallet or bank account
2 PIN Change Birr 1.00
2 Mini Statement Birr 1.00

 

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Exchange Rate for Transactions

JAN 22, 2021
CURRENCY BUYING SELLING
USD 39.3757 40.1632
EURO 47.7785 48.7341
GBP 54.0274 55.1079
CAD 31.1788 31.8024
AED 10.7189 10.9333

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